Contact

hello@ebikerider.us

What we can help with

• Corrections. A specification we have misread, a price that has moved, a claim we have overstated. These get priority and we fix them in place.
• Questions about the bikes we cover. If you have read a review and are still stuck between two models, tell us your terrain, distance, storage situation and budget and we will tell you what we would look at.
• Coverage suggestions. Models you would like to see added.
• Press and partnerships. Note that we do not accept paid placements, sponsored reviews or paid ranking positions — see how we review.

What we cannot help with

We are an independent publication, not a retailer. We cannot help with an AMYET order, a delivery, a warranty claim, a spare part, an assembly problem or a refund, because we have no relationship with the merchant beyond an affiliate link. For any of those, contact AMYET directly through their own website — they are the only party who can act on it.

Response times

This is a small operation. Corrections are usually handled within a day or two; general questions can take longer. If something is urgent and involves a purchase you are about to make, say so in the subject line.